top of page

Search


Fun Fact - Insight Vol. 36
The “Jelly Bean” Car Era In the 1980s, many automakers began shifting away from the sharp, boxy vehicle designs of the 1970s toward smoother, rounded “jelly bean” shapes. One reason for this change was the growing use of a small number of shared wind tunnels across the automotive industry. Because manufacturers were often testing designs in the same facilities—and optimizing for the same aerodynamic principles—their vehicles started to converge toward similar rounded forms th
Jul 61 min read


Privacy Risk in the Connect Vehicle Era - Insight Vol. 36
BY ERIK ACOSTA As a Dealership Consultant working in internal auditing, I spend a significant amount of time evaluating risks that are not apparent. One that has recent mass attention and appears to have been slightly underestimated is client privacy particularly related downloaded manufacturer applications and the trade-in process. Dealership groups have made tremendous progress in operational efficiency and client data protection. However, one control gap continues to sur
Jul 64 min read


Your Parts Reconciliation is Talking, Are You Listening? - Insight Vol. 36
BY SAMANTHA MILLARD Let’s talk about the parts department—the quiet workhorse of the dealership. It doesn’t usually steal the spotlight like variable sales. It doesn’t generate daily drama like service capacity or technician shortages. However, it does quietly hold a material chunk of your balance sheet, feeds your service department, supports customer satisfaction, and (when managed well) prints reliable gross month after month. And yet… it’s often one of the most neglected
Jul 64 min read


Jul 60 min read


Fun Fact - Insight Vol. 35
Cars Cruise, Trucks Pay The U.S. has one of the lowest car tariffs in the world at 2.5%, but one of the highest truck tariffs at 25% thanks to a 1964 law still shaping today’s market. The Chicken Tax, imposed in retaliation for European tariffs on American chicken exports, reshaped the American pickup market and continues to influence domestic assembly today.
Jan 151 min read


The Changing of the Guard in Auto Retail - Insight Vol. 35
BY PHILIP VILLEGAS Over the past year, I’ve noticed something across dealerships: The “Old Car Dogs”—dealers, operators, and managers who’ve run stores for decades—are finally retiring. Many held on through the pandemic when profits were historic, but now that the music is slowing, they’re stepping aside. These are the ones who built this business. They’re pragmatic, no nonsense, and believe in one rule: If it works, don’t break it. That mindset kept stores alive through rece
Jan 152 min read


Buying A Car From A Different Point of View - Insight Vol. 35
BY ERIK ACOSTA Buying a car should be an exciting experience—flipping through listings, test-driving vehicles, and finally driving off the lot in something that feels like the perfect fit. But for someone who audits dealerships for a living, the process is a little different. It’s hard to turn off the part of my brain that constantly analyzes deals, processes, and whether everything was done “correctly.” Over the past year and a half, I have purchased seven cars. Yes, seven.
Jan 154 min read


Jan 150 min read


Fun Fact - Insight Vol. 34
Celebrating 100 years of Chrysler The Chrysler Corporation was founded in 1925 by Walter P. Chrysler, who had no prior experience in...
Jan 13, 20251 min read


Factory Warranty Fraud in Dealerships: How It Happens and How to Prevent It - Insight Vol. 34
BY MARILOU C. VROMAN, CPA, CFE Factory warranty fraud in automotive dealerships can be a tempting source of revenue in a time when...
Jan 13, 20255 min read


Navigating Business Interruption Claims for Automotive Dealerships: A Comprehensive Guide - Insight Vol. 34
BY SAMANTHA MILLARD Automotive dealerships operate in a dynamic environment where unforeseen events, such as natural disasters, data...
Jan 13, 20254 min read


Jan 13, 20250 min read


Fun Fact - Insight Vol. 33
The first handheld financial calculator, the HP-80, was introduced by Hewlett-Packard in 19731 . It included functions that could be used...
Sep 16, 20241 min read


Is This a Good Time to Buy a Dealership? - Insight Vol. 33
By Phil Villegas When’s the best time to buy a car? Ask any dealer and more than likely the response will be that undoubtedly right now...
Sep 16, 20242 min read


Verbal Approvals = Blank Checks - Insight Vol. 33
By Marilou Vroman, CPA, CFE In working with many dealerships, I have observed a wide spectrum of the levels of internal control. Some...
Sep 16, 20243 min read


Sep 16, 20240 min read


Fun Fact - Insight Vol. 32
At the turn of the 19th century, nearly 40% of American cars were electric. During that time, electric vehicles (EVs) shared the roads...
Mar 19, 20241 min read


The Case for Electric Vehicles as a Distinct Dealership Department - Insight Vol. 32
By Phil Villegas Numerous articles discuss the rapid deployment of Electric Vehicles (EVs) by manufacturers and question the...
Mar 19, 20243 min read


Biting the Hand That Feeds You: Real Cases from Fixed Operations - Insight Vol. 32
By Marilou C. Vroman, CPA, CFE Integrity is doing the right thing when no one is looking. It is our belief that most individuals conduct...
Mar 19, 20246 min read


Mar 19, 20240 min read
bottom of page

